5 Tools That Will Make Your Life Easier
During the website creation process and even after launch of a website, it is important for clients to keep in contact with their developers. Engagement between the two parties can include sharing images and copy, reporting on issues or bugs, approving a design or wireframe, or giving feedback on a certain piece of functionality once it has been built.
So here are 5 tools that can make not only communication between developer and client a lot easier and more effective, but also help you in your day to day business.
- Support details: This link takes the you to a web page that automatically detects and shows you details about your computer, operating system, browser, etc. In case you are having a problem with your computer or website, this information becomes very useful in determining what factors are causing the issue. The developer or IT specialist then has all the basics of your computer at hand to fix the problem in a timely manner. Many large companies use similar tools so their IT department can have as much information as possible to quickly fix up employee computer problems.
- Skype: Skype is a great way to keep in contact with clients and to perform online training sessions. Sometimes it is much easier to explain something while viewing the trainers screen, as Skype allows this screen sharing functionality. Clients can also perform online tasks at the same time as receiving the training – allowing an interactive online training program to be conducted with a minimum of fuss. This is a great tool to use within your business to maintain contact with clients, to provide educational help or to just network with clients.
- Snagit: This is a great piece of software that allows people to communicate better, create content and save time. Employees or business owners can use Snagit and create graphics, collate snippets of information, design their own educational videos or make infographics, to name just a few uses of this handy tool. For online technical support, Snagit saves a lot of time because it can capture screen images (including a scrolling browser window) and allows you to annotate the images with your comments or feedback. These images can then be emailed to your developer so that they can see the exact error on your screen.
- Dropbox: If you want on-the-go access to all of your files and their most recent versions, then you need the Dropbox desktop application. You simply drag a file into Dropbox and then all other mobile devices and computers linked to your account are automatically synced and updated. In fact, the application automatically updates files stored in Dropbox, as you work on them – you then have the same file on all of your computers and mobile devices. You can also share your files with other people, if they also have Dropbox installed on their computer. This makes it easy to share files between a client and developer, between employees or between project members. All you need to do is to create a shared folder and then whoever has access to this folder can edit, delete or add files.
- Web browsers: Most new computers come with either Internet Explorer (IE) or Safari as the default web browser depending on whether you have a Apple or Windows based machine. However, over the past few years Google Chrome has surpassed both of these browsers as well as Firefox in its popularity. In fact, Google’s market share has risen to 43%, IE 25%, Firefox 19% and Safari 8.6%. So Google Chrome seems to be the firm favourite in the browser wars. And so when it comes to testing your own website, why not use what most of your customers are using? If you have not downloaded and started using Chrome and Firefox, now is the time to start.
Jason is a Web Developer at Cornerstone who appreciates building websites that delight and inform. He is a curious person, and enjoys work that challenges him to learn something new and stretch in a different direction.